"Excellent treatment in A&E after allergic reaction"

About: Hexham General Hospital

Anything else?

After turning up at A&E with what I thought was a wasp sting on my tongue on June 18th last summer I was seen by the Triage nurse within an extraordinary short time, it seemed like about a minute, then equally quickly by a Doctor, and then treated by a team of the Triage nurse and others in a way that was way beyond "just doing their duty"

I was in a lot of pain apart from the considerable discomfort of a rapidly swelling tongue and fear of blocking my throat. I received constant close attention until the medication took effect that was very comforting to a pretty scared patient.

Every single member of staff that day seemed to go out of their way to be exceptional from the receptionist who evidently noticed I was in trouble to the nurse who discharged me about 4 hours later.

If you get ill and need A&E in Hexham you will be well looked after.

I would have reviewed earlier but did not know you had this facility.

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Response from Hexham General Hospital

Dear Chris

Thank you for taking the time to send us your kind comments about Hexham Hospital. We will pass them on to our staff . We are delighted to hear you had such a positive experience and greatly appreciate your feedback.

Kind regards and thanks again

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