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TURP operation, Kent and Canterbury hospital, Canterbury

Posted By BRM

"TURP operation, Kent and Canterbury hospital, Canterbury"

About: Kent & Canterbury Hospital / Urology

(as the patient),

Excellent treatment and care on Clarke ward. Friendly, confident staff at all levels including contract staff. Very busy ward but well organised - and the food was so much better than expected! Recovery from this operation once home is another matter as it can take a long time with uncertainty as to whether there is a problem or not. Some kind of follow-up service other than the 6 week out patient appt would be welcome for many former patients

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 11 years ago
We are preparing to make a change
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 23/02/2013 at 11:08
Published on Care Opinion on 25/02/2013 at 10:42

Thank you for your very positive feedback. I will make sure that staff are aware of the comments you have made.

I will also discuss your comments regarding follow up. I am surprised that you were not given the contact details for our nurse specialist. I agree that it does help to have a point of contact for advice.

If you would like to email me, then I will ensure that our nurse specialist makes contact with you, Julie.pearce1@nhs.net

I hope you continue to recover well from your operation.

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