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I am disgusted with the care receied

Story from nhs.uk

"I am disgusted with the care receied"

About: City Hospital (Birmingham)

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I have never attended this hospital before and was disgusted start to finish. I am not going to go into details on here but there were blood stained curtains, a nurse who tried to make me leave with a cannula in situ and a general lack of care. You will be receiving a formal complaint from myself so if you could let me know the best way to do this I will be very grateful. I am not normally one to complain as I know the strains on hospitals working in the NHS myself, however this visit was one too far.

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Responses

Response from City Hospital 11 years ago
City Hospital

Submitted on 14/02/2013 at 16:14
Published on nhs.uk on 15/02/2013 at 04:15

I am very sorry to hear about your experience at City hospital, this is not the service that we seek to provide. Please do send your complaint to me on mikesharon@nhs.net or to swbh.complaints@nhs.net and we will respond as quickly as we can. Mike Sharon Acting Chief Executive

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