"I was left vomiting all over myself on a trolley for 4 hours"
About: Croydon University Hospital / Accident and emergency Croydon University Hospital Accident and emergency Thornton Heath CR7 7YE London Ambulance Service NHS Trust London Ambulance Service NHS Trust London SE1 8SD
Posted by Waarheid (as ),
I became acutely ill one evening with severe vertigo and vomiting. Ambulance took half an hour to arrive. I was completely debilitated but the ambulance staff seemed hell bent on finding out my nationality (British! ) before they would offer any assistance.
Once they had established that I was not an illegal alien, I was taken to A&E. It felt like a Third World Country. I was left vomiting all over myself on a trolley for 4 hours, with the room spinning around me. A member of the public brought me something to vomit in.
The Staff I saw walked past me as if I was invisible. I got a diarrhoea attack, flagged someone down between vomiting and was told there was no one to take me to the toilet, so I should just soil myself.
Hours later, someone who appeared to be a doctor said "I'll be with you in a minute". I never saw that person again. Meanwhile the ambulance staff had taken down my diseases incorrectly. So a nurse came and gave me an injection of medication contra-indicated with at least 1 of my diseases. Hours later another doctor appeared and said "we don't know what's wrong. Go and see your GP."
I will never again allow myself to be taken to this hospital. I would have been better off at home, vomiting in the privacy of my own home instead of being stuck down there and then having to find my own way home at 1am. It seemed that there was no interest, no care, no reassurance, no compassion, no expertise, no skill.