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"Excellent Staff at A&E"

About: Northern General Hospital

Anything else?

Visited the A&E department at 11pm on a Friday evening falling and injuring my wrist . My experience could not have been more positive.

I've not visited an A&E department for as long as I can remember, so all I had to go off was horror stories of waiting for hours to be met by unfriendly, uninterested staff. This was not the case at Northern General.

I was seen shortly after arriving by the nurse who assessed my situation and referred me to be seen by a doctor, whom I got to see equally quickly.

The doctor was friendly, enthusiastic and very chipper for a Friday at nearly midnight. Above all else, I was taken aback by how interested she seemed by a simple wrist injury. Good bedside manner goes a long way.

A couple of x-rays later, revealing nothing was broken, and I was out of there, blown away by how effortless the whole process was!

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Responses

Response from Sheffield Teaching Hospitals NHS Foundation Trust 11 years ago
Sheffield Teaching Hospitals NHS Foundation Trust
Submitted on 13/02/2013 at 11:52
Published on Care Opinion at 18:56


Dear Tom

Thank you for taking the time to give us your feedback about your recent visit to our A&E department.

It is always nice for staff, who strive to provide a high quality service, to receive such kind words and I will ensure these are passed on to them.

Thank you again

Response from Northern General Hospital 11 years ago
Northern General Hospital
Submitted on 25/03/2013 at 14:55
Published on nhs.uk at 23:33


Dear Tom

Thank you for taking the time to give us your feedback about your recent visit to our A&E department.

It is always nice for staff, who strive to provide a high quality service, to receive such kind words and I will ensure these are passed on to them.

Thank you again

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