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"My elderly Aunts treatment on a cancer ward"

About: Tameside General Hospital / Older people's healthcare

(as a relative),

At Tameside Hospital. I visited today and sat with my aunt as she was given 2 paracetamol tablets to bring down her temp. As she has been vomiting for 3 weeks and cannot eat she struggled to swallow them and brought them back immediately.

She was given soluble tablets in a glass of water. She can't drink more than a sip at a time. She told me they bring her 9 pills every morning and was very distressed at how hard it was for her to swallow them. She then vomits.

I asked if they could change the way she takes her medication and they said yes when the pharmacy opens. Why did I have to suggest this? Is this not the job of the health professionals?

The entire floor of the Charlesworth Building seems to smell dreadful. The nurse did not know how to give her oxygen and after 15 mins trying had to get support. I despair.

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Responses

Response from John Goodenough, Director of Nursing, Tameside Hospital NHS Foundation Trust 11 years ago
John Goodenough
Director of Nursing,
Tameside Hospital NHS Foundation Trust
Submitted on 14/02/2013 at 09:25
Published on Care Opinion at 10:04


Thank you for taking the time to post your experience.

I am sorry that this was negative for you. Clearly this was not the standard of care we aspire to at Tameside General Hospital and as such I would be grateful if you would contact the Complaints Department on 0161 922 6025 in order that a full investigation can be undertaken into the issues you have raised.

Kind regards

John Goodenough

Director of Nursing

Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at

john.goodenough@tgh.nhs.uk

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