"Unhelpful porter"

About: The Queen Elizabeth Hospital / Trauma and orthopaedics

(as a relative),

My 12year old grandson needed a porter to get him out after an operation & plaster cast to his leg.

A porter arrived with a wheelchair but it did not have the right leg support. He said there was not a wheelchair with the leg support. When the staff said my grandson should not walk with crutches to the main entrance, the porter said he should not be going home & left.

When they asked for a porter to help, they waited but no porter arrived. We managed to use the crutches to support his leg in the wheelchair & with the staff help got him to my car.

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