"I had my options explained by TRAQS"

About: Telford referral and quality service (TRAQS)

(as the patient),

After meeting with my GP just before Christmas I received a call from TRAQS team just after Christmas. They were polite and explained my options. An appointment was booked then and there at the hospital of my choice on a day and time to suit me.

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Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Thank you for taking the time and trouble to give TRAQS feedback following your recent referral.

Your experience is exactly what the TRAQS team hope every patient's experience of using TRAQS will be like.

Thank you for your kind and positive comments. I will share them with the team.

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