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"The excellent treatment I received on the surgical ward of Tameside General Hospital"

About: Tameside General Hospital / General surgery

(as the patient),

I was taken in for an emergency operation on a perforated appendix.

Although the receptionist was stony-faced and disinterested in my pain on arrival, once I was through I was looked after from beginning to end wonderfully, especially by the staff on the surgical ward.

They couldn't have done more and were so caring and happy to explain everything and attend to any small thing I needed (although I tried not to need much as they were so busy) but their patience and dedication were beyond anything I could have hoped for. They started early, finished late and just kept going like angels.

I want to thank them all for making a very scary experience feel safe and normal.

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Responses

Response from John Goodenough, Director of Nursing, Tameside Hospital NHS Foundation Trust 11 years ago
John Goodenough
Director of Nursing,
Tameside Hospital NHS Foundation Trust
Submitted on 12/02/2013 at 10:08
Published on Care Opinion at 10:25


Thank you for your positive comments regarding your recent stay in Tameside Hospital. Your comments are very useful and will be fed back to the relevant individuals and teams.

I do hope that you are feeling well following your surgery and wish you a speedy recovery. Thanks again for sharing your experience.

John Goodenough

Director of Nursing

Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at

john.goodenough@tgh.nhs.uk

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