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Out patient experience

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"Out patient experience"

About: Eastbourne District General Hospital

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cannot fault the care and help given in 3 different departments. All the staff were very pleasant and nothing seemed too much trouble. My only complaint is the car parking charge now for blue badge holders which mounts up especially when you have to wait so long (over an hour in haematology).

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Responses

Response from Eastbourne District General Hospital 11 years ago
Eastbourne District General Hospital

Submitted on 22/02/2013 at 14:45
Published on nhs.uk on 23/02/2013 at 04:15

Thank you very much for expressing your appreciation of the professional and efficient care you received at Eastbourne District General Hospital. As a Trust we are committed to giving the highest quality of care to our patients, and we value all comments from patients and their families.

With reference to your complaint about car parking charges for blue badge holders, we shall ensure that your comments are passed onto the relevant manager. We apologise that you encountered a delay which resulted in higher parking charges.

It was extremely kind of you to take the time to provide feedback.

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