"Dermatology Outpatient Appointment 29 Jan 2013"

About: Royal Berkshire Hospital

Anything else?

I was seen on time. The admin and clinical staff were courteous, friendly, and welcoming. The procedure was explained to me in detail and i was given the opportunity to ask any questions. I was advised what the next stage would be at each relevant moment and advised of any likely pain/strange sensations.

The clinical staff exuded a calm air of authority and reassurance which put me at ease.

At the end of the procedure i was given appropriate post-care reading material as well as a contact list in case i wanted any further assistance.

I would recommend the Outpatients department at the RBH.

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Response from Royal Berkshire Hospital

Thank you for your positive comments regarding your recent attendance to Dermatology in our Outpatients Department. As a team we strive to provide excellent individualised patient care and we are very grateful for your feedback.

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