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I received foot surgery as a day patient on the...

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"I received foot surgery as a day patient on the..."

About: Newark Hospital

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The hospital has a very relaxed and yet totally professional atmosphere. The staff are really friendly and put you completely at ease. Despite it being an operation, which was done to perfection, it was a pleasant experience. Its completely stands out compared to other hospitals I have experience of.

The only complaint I would have was not being offered any food or drink all day despite it being under a local, but this was reported at the time to the ward by the surgical team who were very sympathectic.

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Response from Newark Hospital 11 years ago
Newark Hospital

Submitted on 30/01/2013 at 11:03
Published on nhs.uk on 31/01/2013 at 07:33

Thank you for entering a comment on the NHS Choices Website.

I will pass your kind comments onto staff concerned with your care.

I am sorry about your complaint and that you were not offered any food and drink and will be happy to investigate this on your behalf. We would really like to talk to you direct if possible, would you please be kind enough to call the Patient Advice and Liaison Service Team on 01636 - 685692 and we will call you as soon as we can.

I hope the above information is helpful and informative and we would be very happy to discuss this further with you if required.

Should you require further assistance please do not hesitate to contact us:

By e-mail – Pals.nwk@sfh-tr.nhs.uk

By telephone – 01636 - 685692 (answer service available)

By post – PALS, Customer Services, Newark Hospital, Boundary Road, Newark, Notts., NG24 4AG.

You can also call in to see us as we operate a drop-in service. The department is located in the main entrance of the hospital.

For information our opening times are Monday to Friday (excluding Bank Holidays) from 8.30am to 5.00pm.

Kind regards

Patient Advice and Liaison Service Team

Customer Services Department

Newark Hospital

Sherwood Forest Hospitals NHS Foundation Trust

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