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Outstanding Care and Treatment

Story from nhs.uk

"Outstanding Care and Treatment"

About: Stafford Hospital

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My dad was admitted to A & E during the afternoon of Thursday 24th January. He was attended to within an hour and being treated by the most professional and dedicated staff. they kept us informed of the treatment he was being given and he was transferred to the HDU once he had been stabilised. Sadly he passed away a few hours later, but I know that the staff did everything humanly possible for him and I have nothing but praise and respect for them. Thank you to all on A&E and HDU for everything you did for dad. You are truly angels.,

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Response from Head of Patient Experience, Mid Staffordshire NHS Foundation Trust 11 years ago
Mid Staffordshire NHS Foundation Trust

Submitted on 31/01/2013 at 13:19
Published on Care Opinion at 14:20

Dear Nicola,

Please accept my sincere condolences for the loss of your father. Thank you for taking the time to provide us with this very positive feedback, particularly at this very difficult time. I will share your thanks with the staff in A&E and HDU.

Kind Regards

Angela Grocott

Head of Patient Experience

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