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Admin let down

Story from nhs.uk

"Admin let down"

About: Queen Elizabeth Hospital (Gateshead)

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I have had many procedures at this hospital now and always received excellent, first class medical treatment. Sadly the medical team are badly let down by their admin support teams, who rarely seem to know aht they are doing. Such a shame as this is a tremendous local hosptial.

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Responses

Response from Queen Elizabeth Hospital 11 years ago
Queen Elizabeth Hospital

Submitted on 21/02/2013 at 10:09
Published on nhs.uk on 22/02/2013 at 04:15

Thank you for your feedback, and we apologise that you haven't had the best possible experience you could have. We would like to hear more about your experience to see how we could improve things for other patients. You can contact pals@ghnt.nhs.uk or 0800 953 0667 to give us some more specific feedback.

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