This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Visit from mental health nurse"

About: North West Boroughs Healthcare NHS Foundation Trust

(as a relative),

Corinne, the mental health nurse from Warrington came to visit my mum this afternoon. I was very unsure about the procedure and was worried that mum would feel upset and worked up.

I needn't have worried. Corrine was excellent. She was lovely and calm and patient. She respected mum and made mum feel at ease, so much so that mum fell asleep!

She gave us lots of information and a telephone number to contact her if we had any questions. Overall both myself and my mum were confident that Corrine was a caring, professional nurse who put mums needs first with dignity and respect.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from North West Boroughs Healthcare Trust Complaints Department, Complaints, PALS & Compliments Officer, North West Boroughs Healthcare NHS Foundation Trust 11 years ago
North West Boroughs Healthcare Trust Complaints Department
Complaints, PALS & Compliments Officer,
North West Boroughs Healthcare NHS Foundation Trust
Submitted on 04/03/2013 at 11:21
Published on Care Opinion at 14:12


Thank you very much for comments, I wil ensure they are passed on to the nurse in question.

Opinions
Next Response j
Previous Response k