"impressed with treatment"

About: Royal Stoke University Hospital / Accident and emergency

(as the patient),

I slipped on the ice and hurt my wrist. I went to A&E, was triaged, assessed, x-rayed and treated all in just over an hour.

All the staff were very pleasant and friendly. I am very impressed with the service that I received.

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Response from Andrew Ashcroft, Senior Communications Manager, Communications, University Hospital of North Staffordshire

Dear Modette,

Thank you for taking the time to describe the care you received at our Emergency Centre with such warm words. I have been in touch with the matron for A&E to share your experience and he is extremely grateful. Can I take this opportunity to wish you well in your recovery from all of the staff in the Emergency Centre.

Kind regards

Andrew Ashcroft, Senior Communications Manager

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