"Great care apart from one member of staff"

About: King's Mill Hospital

Anything else?

I was on ward 31 about 4 weeks ago. One member of the nursing team was very rude to a gentlemen who was in the room next to me. She made a comment about him very loudly to another member of staff which I cannot write on here, he was not treated dignity and respect that he deserved. I would be very upset to think that a member of my family could be treated like this without knowing.

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Response from King's Mill Hospital

Thank you for letting us know about your concerns. We will ensure your comments are fed back to the ward leader for her to share with her ward team. If you would like to discuss this further please contact our Patient Advice team on 01623 672222 who would be happy to speak to you.

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