"ghastly place"

Anything else?

my poor wife was admitted with several infections including uti. after an eleven hour wait in a and e. she has been shunted round three wards like an unwanted package. It is impossible to get any information about her condition or what treatment is being given. THe nurses just say 'you must see the Dr' But no Dr is ever available. After waing nine days for one I was finally given an appointment at 11,00 this morning. Sat waiting almost an hour and a half< no Dr showed up.

Story from NHS Choices

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Response from Queen Elizabeth Hospital Woolwich

I am very sorry for your poor experience at the trust. I hope that your wife is now undergoing treatment for her infections and that your further contact with the hospital has been more positive. Should you wish to make a complaint, or if you are still experiencing problems and delays in your treatment, please contact our PALs department on Tel: 020 8836 4592 or Email: pals.qeht@nhs.net

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful