"Excellent staff very caring & considerate"

About: Queen Elizabeth Hospital (Gateshead)

Anything else?

I would like to express my gratitude to all the staff who looked after me during & after my operation, I was made to feel at ease from the minute I stepped onto the ward, it was an extremely stressful time for myself the staff made sure I was fully informed of the procedures aswell as being friendly & helpful.

There was one member of staff I will never forget, she was with me in the recovery room & informed me of what was going to happen when I returned to the ward, she even came up with me to the ward to make sure that I was ok, that meant a lot to me as I really felt cared for which I think made all the difference. I am just sorry I can not say thank you to her as I never found out her name. A big thank you to all xx

Story from NHS Choices

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Response from Queen Elizabeth Hospital

Many thanks for contacting us and sharing your experience. We are particularly pleased that we were able to put you at your ease during your treatment with us. We shall certainly pass on your comments to the staff concerned.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful