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Nurological care

Story from nhs.uk

"Nurological care"

About: Derriford Hospital

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I was admitted as an emergency in August whilst on holiday in Cornwall. The care I received was second to none. The wards were extremely clean and all members of staff appeared to take a pride in cleanliness at all times. Staff were friendly and helpful and could not do enough to help everyone. Food was good. Overall I believe I was treated extremely well and have made a full recovery.

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Response from Mary Anderson, Senior Quality Facilitator, University Hospitals Plymouth NHS Trust 11 years ago
Mary Anderson
Senior Quality Facilitator,
University Hospitals Plymouth NHS Trust

Submitted on 22/01/2013 at 15:05
Published on Care Opinion at 15:40

Dear Julie

Thank you for your very positive comments regarding your admission to Derriford Hospital in August. I was very pleased to note your satisfaction with the overall care you received and I will be pleased to forward your comments to the teams involved, including the staff who carry out the important functions of cleaning and serving the food.

I am sorry that your holiday was interrupted by ill health but was delighted to note that you are now fully recovered.

Kind regards

Mary

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