"Audio/hearing dept is dire"

Anything else?

Am fed up with this dept at the L&D hospital - time and time again they do not listen to a word a say and I am just fobbed off as the nurses have no interest in their jobs here & even less interest in trying to help. Through no fault of my own, I have poor hearing & have no option, other than to use this dept - 10 years on and I am still having the same constant battles, with the staff telling me they know my hearing better than I do & that the molds they take of my ears "fit perfectly" when they are enormous, v. uncomfortable and the last pair i had done do not even fit!! Why I am i being left to either wear a hearing aid which is 10+ years old - or being bullied into wearing a "digital" one which means I can sit and watch TV in silence, no trouble - but is useless for allowing me to a) hear my own voice or b) hear the voice of people around me. I'm not a robot - I don't want to sit & watch TV all day long, I just want to get on with me life & be able to hear!!! Surely this is not normal NHS practice to treat people like this, when they no doubt know there is nothing else I can do to improve my hearing myself.....