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"Absolutely appalling"

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I spent 8 hours at this terrible hospital yesterday, and am disgusted with how I was treated. The doctors were rude, lazy, lacked empathy and understanding, and had no respect for me whatsoever. I had to beg the A&E doctor to refer me to a specialist, and I left in more pain than when I arrived, my condition is completely unresolved. I will be making a formal complaint when I have recovered from my illness and this horrific experience. The hospital in overcrowded, disorganised and dirty.

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Response from Queen Elizabeth Hospital Woolwich 11 years ago
Queen Elizabeth Hospital Woolwich
Submitted on 09/01/2013 at 14:50
Published on nhs.uk on 18/01/2013 at 22:21


Every patient should be able to expect a high level of care and of consideration from our staff, and I am very sorry that your experience was such a poor one. Please do contact our PALs department to make a formal complaint - they can be contacted on Tel: 020 8836 4592 or Email: pals.qeht@nhs.net

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