"you made me feel so very welcome"

About: Livewell South West Sentinel Healthcare Southwest Community Interest Company / Ear, nose and throat service

(as the patient),

This was my first visit to this hospital and I was very pleased with the staff at reception. They made me feel very relaxed, so friendly towards me.

The doctor and nurse were excellent. Words cannot express the way they just made me feel so very pleased the whole time I was there.

So thank you very much all of you. You made me feel so very welcome. Thank you.

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Response from Wendy Hill, Livewell South West

Dear Argon112

Thank you for sharing your experiences following your first visit to Mount Gould

It is wonderful to hear such positive feedback and will be delighted to share with the staff

Kind Regards

Wendy Hill

Patient Experience Manager

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