"Staff explained things to me when I was nervous"

About: Knowsley NHS Walk-in Centre, Huyton

(as the patient),

My visit to Nutgrove in Huyton was to me a warm welcome. The staff and nurse Julie Johnson made me feel at ease.

Julie especially make me feel comfortable and explained to me what she was doing as I was a little nervous.

She dresses my burnt arm with such care and reassured me all the way.

I have to attend Nutgrove on a number of occasions and I will not be feeling anxious thanks to the care I received

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Response from Jacqui Sellek, PALS Co-ordinator, Patient Advice Liaison Service, Community Health Services at 5 Boroughs NHS Foundation Trust

Dear Glazier251

Thank you so much for taking the time to post such kind comments following the service you received. Please be assured that we will pass on your comments to the staff concerned.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful