I had a phone call last night from one of your members of staff, she did apologise for the inconvenience caused, and gave me another time and date to attend hospital.
Thank-you for the incentive to rectify the situation but really I shouldn't of had to prompt you.
I hope this matter of telling people to attend non-existent appointments will be considered with high regards, as I do not wish anybody to receive the same inconvenience as me.
I'm sure this was just a slight over-sight but should be taken quite seriously.
Thank you for eventually sorting out this matter.
"apology accepted"
About: Tamar Referral & Appointments Centre Tamar Referral & Appointments Centre Exeter EX1 1PQ
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