Trying to contact Tilgate Ward by phone to request that if my mother, when being discharged, if they could advise me so that I can be there to arrange for her care.
I spent some three hours off and on trying to get through. In the end I have just given up. Surely there could be just someone there - a volunteer - to answer the phone even if its to either take a message or a number to call back on, it would save so much frustration on all sides?
In taking your request I did not want to come to the hospital as I, like a lot of people, arm suffering with flu symptoms and did not want to spread it around to others.
"Unable to get through to Tilgate ward"
About: East Surrey Hospital / General medicine East Surrey Hospital General medicine RH1 5RH
Posted by PLM (as ),
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