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"Excellent"

About: Stepping Hill Hospital

What I liked

I would like to thank all the staff of the Endoscopy Unit for a very positive experience at my recent Gastroscopy. Everyone I met was extremely professional and the happy, cheerful atmosphere in the unit helped to put patients at ease. I think I was the only one who chose not to have sedation so did wonder if the others knew something that I didn’t  but I can honestly say that I hardly felt a thing, it was over in no time at all, and I experienced absolutely no ill-effects afterwards.

If I ever need to have the procedure again I would not hesitate to choose Stepping Hill and would again opt for just the throat spray.

What could be improved

Nothing

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Responses

Response from Stepping Hill Hospital 11 years ago
Stepping Hill Hospital
Submitted on 14/01/2013 at 14:24
Published on nhs.uk on 18/01/2013 at 22:21


Thank you for taking the time to share your feedback on your experience with us. I am very pleased to hear that you are happy with the care and treatment you received at the Endoscopy Unit at this Hospital. Thank you once again for taking the time to pass on your positive feedback about the care you received. I am pleased to hear that all of the staff who played a part in your care and treatment were professional.

Many thanks,

Kind regards,

Emma Harney

Case Officer

Patient and Customer Services

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