"These professionals gave me the very best care"

About: Pontefract General Infirmary

What I liked

The care, efficiency and compassion shown by nurses, doctor and radiographer made me feel I was in good hands, nothing was too much trouble.

What could be improved

The lack of understanding shown at reception

Story from NHS Choices

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Response from Pontefract General Infirmary

We appreciate the positive comments and would be pleased to investigate the negative element of this experience if the patient would like to contact us directly. The email address is pals@midyorks.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful