What I liked
comments are regard telephone contact
Contacted the number on your web page for herts and essex community hospital. spoke with reception at harlow, the female did not know of the hospital and said not part of the trust? put me through to epping, Doh......
i spoke with 6 people to find out if the unit was open (28th Dec) so i could attend to have a blood test.
not impressed. could do a lot better.
poor info on your web page... poorly trained reception staff. you only have one chance to make a first impression
Poor Poor Poor
What could be improved
read the above and you decide
Anything else?
i await a response
"poorly trained, ill informed staff."
About: Herts & Essex Community Hospital Herts & Essex Community Hospital Bishop's Stortford CM23 5JH
Posted via nhs.uk
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