"Improvements needed on Keppel ward at Rotherham"

About: Rotherham Hospital / Trauma and orthopaedics

(as the patient),

I was a patient on Keppel ward at the Rotherham District General hospital for a scan on my knee after a fall. I found that the service I received was only of an average standard and feel that it could have been improved, in that the staff could have been a lot friendlier and more helpful.

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Response from Rotherham NHS Foundation Trust

Thank you for posting your opinion and we are sorry that you felt that the staff on the ward were not as friendly and helpful as they should have been.

We take all comments posted on the site very seriously and are constantly striving to improve the service we offer. The Matron for the Elderly Unit is keen to speak with you in order to discuss your concerns in more detail; perhaps you could call her on 01709 307 684.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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