"clean hospital with friendly staff who are..."

About: Airedale General Hospital

What I liked

very professional staff. polite friendly and helpful all the way through from reception to the Doctor I saw. This was very re assuring as I had, had a bad experience at an other Hospital and had asked for a transfer. Fortunatley I do not have a great experiance of Hospitals but when ever I have had to attend Airedale I have had no reason to complain.

Even the car parking attendants were polite and helpful.

I had to attend outpatients on my own and the clinic nurse chatted with me whilst i waited to see the Doctor. I was even seen before my appointment time! The Doctor was very professional listened to what I had to say examined me and then explained his findings to me in an understanding manner and in terms I could understand. What a difference from the previous hospital.

What could be improved

perhaps the waiting time for an appointment but in these days of financial restraints the waiting time was not too bad

Story from NHS Choices

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