"ENT - not a good department"

About: Royal Sussex County Hospital

What I liked

Survived my ENT outpatient appointment without serious injury.

What could be improved

ENT are a particularly dire deparment at this hospital. Incredibly long delays before being seen would be acceptable if you actually got a decent amount of time with a consultant once your turn finally arrives. In fact my appointment lasted for only around five minutes and the serious problems with nasal breathing I've been suffering from were dismissed swiftly.

Story from NHS Choices

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Response from Royal Sussex County Hospital

Thank you for your comments.

Should you wish to discuss this matter further, please contact our Patient Advice & liaison Service (PALS) at pals@bush.nhs.uk or on 01273 664973.

Kind regards

Patient Experience Team

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