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Awful

Story from nhs.uk

"Awful"

About: Medway Maritime Hospital

What I liked

Terrible treatment, different information given on wrist fracture.... told it needed surgery, then told no its fine, we'll put on plaster cast and see you in a week. Since had second opinion (via medical insurance) and it was unstable fracture and requires urgent surgical intervention. Shameful service for a child to be put through.

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Responses

Response from Medway Maritime Hospital 11 years ago
Medway Maritime Hospital

Submitted on 10/12/2012 at 14:28
Published on nhs.uk on 18/12/2012 at 22:06

Thank for taking the time to offer us your feedback. I was sorry to read that the experience your child received was less than I would have expected. Please accept apologies. If you would like to provide more details I am happy to investigate fully.

Tracy Rouse

General Manager Surgery and Anaesthesia and Critical Care

01634 830000

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