"Professionalism,Reassuring,Treatments,Patient care..."

About: Southend Hospital

What I liked

I would just like to say a big thank you to all the staff at the Windsor ward. Everyone was warming and the treatment I received was first class. The service was so good that when I left the hospital a nurse walked me to my car helping me carry my bags. I've been to many hospital's, but this is the one where I felt most comfortable and welcome.

What could be improved

Nothing. Everyone was kind and friendly.

More about:

Story from NHS Choices

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Response from Southend Hospital

Thank you for your kind comments. We are pleased that your experience was positive and staff helped you feel comfortable at what is always a stressful time. Your comments will be passed on to the team involved. We wish you well for the future and hope you make a speedy recovery.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful