"Extremely happy with the service received :)"

About: The Great Western Hospital

What I liked

My 3 year old son had dislocated his left elbow on Sunday 18th November and the lady that popped it back into place was amazing. She was very kind and lovely and interacted with my son. She made him smile and laugh before she had to check his arm and she was chatting away to him. I thought the service by the lady was extremely lovely and I felt very at ease as a mother. Thank you ever so much.

What could be improved

Nothing x

Story from NHS Choices

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Response from The Great Western Hospital

Thank you for sharing this with us. We’re pleased to hear the nurse involved in your son’s care was able to put you at ease at what must have been a very worrying time. We will pass your feedback on to the Emergency Department team as they will be delighted to hear your comments. We hope your son is now on the mend!

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