"Very happy with my treatment and the results of..."

About: North Tyneside General Hospital

What I liked

Around 11.00 pm, Sat.night, 14th July, I was admitted to Accident and Emergency in great pain after a bad fall. (catapulting over a small wall - No drink involved! ). I suffered a shattered elbow and broken shoulder.

I would like to thank the wonderful staff, doctors and nurses on duty that evening. They attended to me promptly, eased my pain and treated me with tender care and dignity sprinkled with humour! They broke the news sympathetically that I would need to be admitted for surgery (Oh dear I was in the middle of hosting a 'going away' party for a son).

A big thank you

and a big thank you to the doctor and his team for the wonderful surgery which enables me

to write this e mail.

Anything else?

Delay in feedback for bone density scan etc.

Story from NHS Choices

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Response from North Tyneside General Hospital

Thank you for your comments posted on this website concerning the care you received in the Accident and Emergency Department at North Tyneside General Hospital.

I am pleased to hear about your experience and I will ensure that your very positive feedback is passed on to all of the staff involved as such feedback is a very good morale boost for all staff.

I have noted your concern re feedback on the bone density scan and I will pass this to the appropriate department. Please accept our apologies for the delay.

Thank you for taking the time to write.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful