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Invaluable service from social inclusion team and recovery c...

Posted By Recovery

"Invaluable service from social inclusion team and recovery college"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient)

(as the patient),

I feel that lived experience is invaluable in the care of other service users. I do not want sympathy, just a little empathy. I believe in more service user involvement in the NHS.

In my case I was helped by an ex service user and we felt that we had a connection and that they could understand what I was going through and how to help me.

Thank you.

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 11 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 22/11/2012 at 07:55
Published on Care Opinion at 10:39

picture of Jane Danforth

Lived experience is proving to be really valuable when involving service users to help us improve services. I am really pleased to hear that you were helped by making a connection with another ex-service user and that you felt supported.

Thank you for sharing your feedback.

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