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"Great care for cellulitus"

About: Stafford Hospital / Older people's healthcare

(as the patient),

Although the previous day I had a very severe headache, sickness and generally feeling very unwell, like most I had the thought 2 paracetamol and sleep would make it better. However, the next day a heated rash appeared on my right shin and over the course of 6 hours grew in size along with my headache pain.

Upon the suggestion of friends I attended Stafford DG A&E a little after 6pm. By 6.30pm I had registered and been seen by the Triage Nurse, within a few minutes waiting time I was admitted and treatment had started with IV anti-biotics and pain relief. I had never heard Cellulitus, but I do now.

The efficiency, professionalism, attention to detail and immediate care given by all the staff members I came into contact with from the initial A&E, AMU, Critical Care and Ward Staff was very gratefully received.

Eight weeks on after a stay of 1 week as a patient, I am here to tell my story and say a huge Thank You.

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Responses

Response from Head of Patient Experience, Mid Staffordshire NHS Foundation Trust 11 years ago
Submitted on 22/11/2012 at 12:55
Published on Care Opinion at 13:00


Dear "Sept2012"

Thank you for taking the time to provide us with this very positive feedback. We are delighted that you had a positive experience of our services and that you are now recovering well. I have shared your comments with the managers and teams involved in your care.

Kind Regards

Angela Grocott

Head of Patient Experience

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