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Care Opinion

Comforting

Story from nhs.uk

"Comforting"

About: Hereford County Hospital

What I liked

I have many appointments at Hereford County and I highly recommend the hospital. Both medical staff and treatment area's are above average standard. The staff have always been helpful polite and informative.

What could be improved

The only complaint I might come up with is the expensive out patients cafe and shop.

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Responses

Response from Wye Valley NHS Trust 11 years ago
Wye Valley NHS Trust

Submitted on 11/01/2013 at 12:03
Published on Care Opinion at 12:41

On behalf of the Wye Valley Trust we appreciate you spending the time to share both the positive aspects and give us a critique of the service you received. We value your feedback in order that we can improve the services we provide.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Hereford County Hospital 10 years ago
Hereford County Hospital

Submitted on 05/12/2013 at 11:00
Published on nhs.uk on 06/12/2013 at 03:00

On behalf of the Wye Valley NHS Trust we thank you for your comments with reference to the Hospital. We will pass your comments on to the Communications Team so that they can share with the staff in Trust Talk. In response to your comment regarding the Cafe, this is run by Sodexo for the Trust and I will forward your comments on to them. Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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