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excellent service for shoulder injury

Posted By Fencer545

"excellent service for shoulder injury"

About: Sentinel Healthcare Southwest Community Interest Company / Shoulders, Knees & Feet (muscles & bones)

(as the patient),

Reception staff were very friendly,

X-ray nurse was nice and helpful and made me feel at ease.

Dr. Fotheringham was nice and down to earth and explained everything I needed to know and easy to understand what I could expect of the treatment.

I saw the doctor twice- before and after the x-ray and had a cortisone injection in my shoulder and that in one hour- that is what I call good service! Thank You.

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Responses

Response from Neil Parsons, Business Manager , Clinical Assessment and Treatment Services, Sentinel Healthcare 11 years ago
Neil Parsons
Business Manager , Clinical Assessment and Treatment Services,
Sentinel Healthcare

My role is to oversee the Sentinel services and ensure we provide the very best services to our patients

Submitted on 08/11/2012 at 15:57
Published on Care Opinion at 16:45

Dear Fencer545

Many thanks for such positive feedback about the clinic you attended recently. Our staff aim to provide an excellent service for our patients, and your feedback is valuable to us.

I will pass your comments onto the department that dealt with you. Once again - many thanks.

Kind regards

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