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"Very positive,"

About: William Harvey Hospital (Ashford)

What I liked

I attended this hospital with my 4 year old son, William accompanied by his older brother and sister on 30/10/2012. The staff that dealt with us in A&E and from the Maxillo-Facial department were great and in spite of this being a distressing and upsetting time, I really couldn't have asked for better treatment or support from the hospital staff. I would like to offer my genuine thanks to those involved and I would appreciate it if this could be passed on to those concerned.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 11 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 10/11/2012 at 18:21
Published on Care Opinion at 21:15


Dear Simon, thank you for taking the time to provide us feedback on your experience. I am glad that you and your son had a good experience even though it was a stressful time. I will make sure that staff are aware of your feedback.

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