I went to A & E as I had a fractured bone in my foot.
The reception seemed very lax and standing with my foot bound up and on a crutch I had to queue and wait in line for 15 mins. If I had sat down I would have lost my place. I felt someone from the hospital could have helped me.
Although I had to wait one and a half hours (I was told this it is usually much longer), when I was seen by a senior nurse I was very well treated and looked after.
Why does the first part of the A & E experience have to be so bad?
"Long queue for A&E reception"
About: East Surrey Hospital / Accident and emergency East Surrey Hospital Accident and emergency RH1 5RH
Posted by Harry Nillson (as ),
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