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six degress service really helped me

Posted By Wild432

"six degress service really helped me"

About: Six Degrees IAPT

(as the patient),

Felt it took forever to the first appointment at six degrees, but from there after the service really helped me. So I will be seeing them again happily.

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Responses

Response from Chardworth Dhliwayo, Operational Manager, Six Degrees Social Enterprise 11 years ago
We are preparing to make a change
Chardworth Dhliwayo
Operational Manager,
Six Degrees Social Enterprise

He leads on PO for 6degrees

Submitted on 31/10/2012 at 16:08
Published on Care Opinion at 17:01

Thank you for providing feedback. We are glad that you found the service helpful. We are sorry it felt like it took too long before your first appointment. We aim to provide the first appointment within 28 days from the initial referral from the GP. If you wish to discuss this further and help us to sort this out, please do get in touch. In the meantime we will share your comments with the rest of the team and discuss this in more depth at the next management meeting. Best wishes.

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Response from Chardworth Dhliwayo, Operational Manager, Six Degrees Social Enterprise 11 years ago
We have made a change
Chardworth Dhliwayo
Operational Manager,
Six Degrees Social Enterprise

He leads on PO for 6degrees

Submitted on 22/03/2013 at 11:33
Published on Care Opinion at 12:51

Once again, thank you for your feedback. You mentioned that it felt like it took forever for the first appointment. We have made changes to our different referral processes and created one fairly simple system that will allow referrals to reach us quickly. This enables us to be even more responsive. We will continue working on improving this and we would greatly appreciate it if you and others continue to tell us what you think about our services.

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