"Put at ease straight away."

About: Queen Elizabeth The Queen Mother Hospital

What I liked

Quick, polite staff, extremely satisfied.

What could be improved


Anything else?

Great experience, totally put at ease.

Story from NHS Choices

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Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust

Dear Susan, thank you very much for taking the time to provide us with feedback. We really like to hear when our staff have been helpful and polite.

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