"referall through TRAQS dealt with in an efficient way"

About: Telford referral and quality service (TRAQS)

(as the patient),

Having heard all sorts of horror stories about making appointments and NHS performance so far I am impressed.

Shawbirch Medical Practice gives a first class caring service, we have been with them since they opened.

The referral to Oswestry is what I wanted and TRAQS have dealt with my request in an efficient way and Oswestry has very quickly made me an appointment in 6 weeks time which pleases me.

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Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Thank you for taking the time to provide feedback to the TRAQS Team. We are very pleased that you had a positive experience when using our new service.

We value all feedback as it helps us to develop the TRAQS service further.

We appreciate your kind comments and will pass them on to the team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful