The lady nurses that assisted the specialist were so friendly and did their best to make me feel as at ease as is possible in a difficult situation.
The only negative was the lady who answered the phone when I called about changing my appointment, she was blunt, rude and I felt that she behaved in a way that was completely unprofessional. She made me feel as though she was going out of her way to put me on a cancellation list as I requested an earlier appointment due to travel commitments.
"the lady who answered the phone was not polite"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ Torbay Hospital / Gynaecology Torbay Hospital Gynaecology TQ2 7AA
Posted by Boss855 (as ),
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