"NHS PAtient Feedback Challenge - The Peaks, Rampton Hospital"

About: Rampton Hospital

(as a staff member),

Staff and volunteers from the NHS Patient Feedback Challenge held their first meeting at The Peaks, Rampton Hospital. We met on Thursday evening with patients and staff from the Patient User Group to discuss the new Patient Feedback Challenge project. The evening was a fantastic success with 9 patients being able to join the group and have their say about services. The group were fully engaging and offered some interesting and important feedback. A space has been identified to show all information relating to the Patient Feedback Challenge, and will be used to display on-going information throughout the challenge. Patients have asked for an information pack about the challenge and a poster is being designed to be displayed on all 6 wards at the Peaks so that all patients are aware, and kept up to date with the NHS Patient Feedback Challenge

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Response from Jane Danforth, Involvement Team , Involvement & Experience, Nottinghamshire Healthcare NHS Trust

picture of Jane Danforth

Great to hear about the work going on at The Peaks. The NHS Patient Feedback challenge is an opportunity to share good practice and improve services through effective feedback in real time. Another place to find out more about the challenge is the web channel where you can register and get involved:

http: //www. institute. nhs. uk/innovation/spread_and_adoption/nhs_patient_feedback_challenge. html

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