"Gold medal for the service who took my bloods"

About: Community Health Services / Phlebotomy

(as the patient),

I had my bloods taken in the town centre last week, and I thought the nurse doing it - Carla Prescott - was lovely, kind and very efficient. She was fantastic, and very much a professional.

The place was nice, clean and pleasant. I'm in a wheelchair and found it no problem access-wise. It was marvellous in fact, very easy.

It really was the best experience I've had of this kind of service.

I'm awarding this service, and Carla in particular, a gold medal!

More about:
Do you have a similar story to tell? Tell your story & make a difference ››


Response from Jacqui Sellek, PALS Co-ordinator, Patient Advice Liaison Service, Community Health Services at 5 Boroughs NHS Foundation Trust

Dear Earthy834

Thank you so much for your kind comments about your experience when accessing the service we provide to our patients. Feedback is greatly valued by our organisation and please be assured that your comments will be passed on to all concerned.

With kind regards.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful