"Absolutely Marvellous!"

About: Queen's Hospital (Romford)

What I liked

I was recently admitted through A&E at Queens and admitted to Mandarin ward A. Everywhere was clean and tidy! Well maintained and efficient! The staff, doctors and nurses were not only highly knowledgable in their field but also friendly, courteous and pretty awesome! Could not be happier with the treatment I received and would have no misgivings or doubts about going to them for help again! Absolutely wicked! Thank you all so much! :D

What could be improved

Nothing! :D

More about:

Story from NHS Choices

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Response from Queen's Hospital

Dear Ms Westwater,

Thank you for taking the time to share your comments about your experience at Queens Hospital, and your praise for the care and treatment you received in the Accident and Emergency department and on Mandarin A ward during your recent admission.

I appreciate you taking the time to share what has gone well as this acts as an inspiration to others.

Should you wish to discuss this matter further please contact a member of the Patient Advice & Liaison Service (PALS) on 01708 435454 or email PALS@bhrhospitals.nhs.uk.

Yours sincerely,

Flo Panel-Coates

Director of Nursing

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful