"The nurse was very nice, happy and good at her job"

About: Community Health Services / Phlebotomy

(as the patient),

As I am not one for going to the doctors or health clinics but needed my bloods taken.

I was pleased with the instant ease that I was at, as I am very nervous I found this very relaxing. The nurse was very nice, happy and good at her job.

I was made comfortable, relaxed and a painless experience.

I have to revisit in November and I will have no hesitation in going to my next appointment.

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Response from Kelly Owen, PALS Officer, Patient Advice Liaison Service, Community Health Services at 5 Boroughs NHS Foundation Trust

Dear Carfty710,

Thank you for taking the time to leave such a lovely compliment following your visit to the phlebotomy clinic at Huyton Walk in Centre.

Our aim is to provide a high quality service that is easily accessible. I will ensure that your comments are passed onto the phlebotomy team.

Kind regards,

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